Privacy Policy

Effective Date: 6/1/2026

Website: cocoafairytales.com

Business Name: Cocoa Fairy Tales, LLC

At Cocoa Fairy Tales, we care about protecting your privacy. Our brand was created to celebrate imagination, confidence, literacy, and joyful representation for children and families. We want your experience on our website to feel safe, clear, and trustworthy.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website.

1. Information We Collect

We may collect personal information when you visit our website, place an order, subscribe to our email list, download free resources, contact us, or otherwise interact with Cocoa Fairy Tales.

The information we may collect includes:

Your name

Email address

Billing and shipping address

Phone number, if provided

Payment-related information, processed through secure third-party payment providers

Order history

Messages or information you send through contact forms

Website usage information, such as pages visited, browser type, device type, and general location information

We do not intentionally collect sensitive personal information.

2. Children’s Privacy

Cocoa Fairy Tales creates books, activities, puzzles, coloring pages, and other products for children and families. However, our website is intended to be used by parents, guardians, caregivers, educators, and adult purchasers.

We do not knowingly collect personal information directly from children under the age of 13. If you are under 13, please do not submit your name, email address, address, or any other personal information through our website.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take steps to delete that information.

Parents or guardians who believe their child has submitted personal information may contact us at:

Email: support@cocoafairytales.com

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders

Send order confirmations and shipping updates

Provide customer support

Respond to questions or requests

Send digital downloads or free resources

Send marketing emails, newsletters, updates, or promotions, if you choose to subscribe

Improve our website, products, and customer experience

Prevent fraud, unauthorized activity, or misuse of our website

Comply with legal obligations

4. Email Marketing

If you sign up for our email list, we may send you updates about Cocoa Fairy Tales products, new releases, promotions, free resources, and brand news.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We do not sell your email address.

5. Payments and Checkout

When you make a purchase, your payment information may be collected and processed by secure third-party payment processors. Cocoa Fairy Tales does not directly store full credit card numbers or full payment account details.

Payment processors may collect information necessary to complete your transaction, such as your name, billing address, payment method, and transaction details. Their use of your information is governed by their own privacy policies and security practices.

6. Shipping and Order Fulfillment

To complete your order, we may share necessary information with shipping carriers, fulfillment providers, print partners, or other service providers. This may include your name, shipping address, email address, phone number, and order details.

We only share information needed to provide the service.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, analyze traffic, and improve the shopping experience.

Cookies may help us understand things like:

Which pages visitors view

How customers navigate the website

Whether website features are working properly

General website performance

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

8. Third-Party Services

We may use third-party tools or platforms to operate our website and business. These may include services for:

Website hosting

Online store management

Payment processing

Email marketing

Analytics

Shipping and fulfillment

Customer service

Digital downloads

These third parties may access personal information only as needed to perform services for Cocoa Fairy Tales. We encourage you to review the privacy policies of any third-party platforms used during checkout, payment, or account creation.

9. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, online store, email system, or electronic storage method is completely secure. We cannot guarantee absolute security, but we work to use reasonable safeguards appropriate for the information we collect.

10. How Long We Keep Information

We keep personal information only as long as necessary for business, legal, tax, accounting, customer service, or security purposes.

Order-related information may be kept for recordkeeping and tax purposes. Email marketing information is kept until you unsubscribe or request removal.

11. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our website and business. We may also share information if required to do so by law, regulation, legal process, or to protect the rights, safety, and property of Cocoa Fairy Tales, our customers, or others.

12. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, including the right to:

Request access to personal information we have about you

Ask us to correct inaccurate information

Request deletion of certain personal information

Unsubscribe from marketing emails

Limit certain uses of your information where applicable

To make a privacy request, contact us at:

Email: support@cocoafairytales.com

We may need to verify your identity before completing certain requests.

13. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws. California’s privacy law may require covered businesses to provide specific notices about personal information collection, sharing, selling, and consumer rights. �

California Attorney General +1

Cocoa Fairy Tales does not sell personal information. If this changes, we will update this Privacy Policy and provide any required notices or opt-out options.

14. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, policies, or content of those third-party websites.

We encourage you to review their privacy policies before sharing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the effective date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Cocoa Fairy Tales, LLC

Website: cocoafairytales.com